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Litle has really come through strong as our credit card processor for the DR side of the business.  The rates are very competitive and the customer service level has been excellent.  The big surprise for our Swivel Sweeper campaign and our other DR campaigns has been in the reporting arena.  It takes our staff ½ of the time they used to spend reconciling account activity and the reporting database is way ahead of any others we have seen.

Mike Wade

CFO/CEO, OnTel Products

 
Home > About Us > Management Team

Management Team

Tim Litle :: Chairman ::

Serial entrepreneur Tim Litle has spent more than 35 years advancing commerce for the American direct merchant.  Armed with degrees from the California Institute of Technology (CalTech) and Harvard Business School, Tim has married technology with direct marketing insight to found and lead several companies focused on serving companies that sell directly to consumers.  His leadership has included the ground-breaking use of computers for list maintenance and subscription fulfillment, the development of what eventually became the USPS Carrier Route Presort System, and the three-digit, anti-fraud identification numbers on credit and debit cards.

Today, Tim is founder and Chairman of Litle & Co., #1 on the Inc. 500 in 2006, a payment management and transaction processing company focused exclusively on meeting the needs of direct marketers, those who sell to consumers directly through Catalog, Internet and Multichannel Retail, Direct Response media including direct television (DRTV) and Online Services.   The companies that Tim has founded, including the current Litle & Co., are responsible for processing more than 2/3 of all e-commerce and direct marketing payments.

A recognized direct marketing and payments authority, Tim’s expertise has been called upon by the International Organization for Economic Cooperation and Development (OECD) and by the White House during hearings on privacy issues.  More recently, Tim was a lead witness in the first U.S. District Court case to test and apply recent Supreme Court rulings on patent litigation. 

Tim was elected to the Direct Marketing Association Hall of Fame in 2005, joining 90 members who include the founders of L.L. Bean, Eddie Bauer, Lillian Vernon and Spiegel.   In October 2007 Tim was honored with the Edward N. Mayer award by the Direct Marketing Educational Foundation for his lead role in promoting relevant education that supports the future of companies selling directly to consumers.

Tim also serves as an advocate for and a director of several privately owned companies.


Tom Litle :: President and CEO ::

Tom Litle brings 20 years of corporate management and payment processing experience to Litle & Co., where he leads the company in all day-to-day operations.  Tom is the champion of the people behind payments, driving the vision of personal achievement through the success of the direct merchants Litle & Co. serves.  

Prior to Litle & Co., Tom was Founder and General Partner of Industry Ventures. While at Industry Ventures, Tom raised and invested three venture funds in over 50 companies and was responsible for sourcing, negotiating and managing venture portfolios purchased from corporate investors including Enron, EDS, and InfoSpace. Tom founded Industry Ventures after founding and serving as President of OrderTrust, the first large scale transaction processing network focused on end-to-end order management in support of direct and multichannel merchants. Tom has served on the boards of multiple early stage companies and is an active advisor to many entrepreneurs and venture investors. He received a BA from UC Berkeley and a BFA from the Rhode Island School of Design.


Bob Botelle :: Executive Vice President, Merchant Services, and Chief Customer Officer ::

Bob Botelle brings more than 20 years of Direct Marketing, Customer Service and Operations experience to Litle & Co.   As Executive Vice President, Merchant Services, Bob leads the front-line organization responsible for delivering Litle’s pledge of best-in-class customer service to card-not-present merchants.   The Merchant Services Group includes all merchant-facing functions including implementation, relationship management, chargeback management and compliance.  Prior to joining Litle, Bob was Director of Customer Service for Celarix, a logistics provider, where he was responsible for all Customer Service and Training.  Prior to Celarix, Bob was a Vice President at GE Partnership Marketing Group, formerly The Signature Group, where he was responsible for creating the Shopping Division, leading Merchandise Operations, Customer Service, E-Business Operations and Product Fulfillment.  Bob began his career with CUC International leading numerous merchandising operations. Bob received a BS in Business Administration from Wilkes University.

 

Colleen Humphrey :: Vice President, Human Resources ::

Colleen Humphrey brings more than more than 20 years of human resources administration, policy and leadership experience to her role as Vice President, Human Resources at Litle & Co.    Colleen is responsible for all Human Resources functions including Recruiting, Employee Relations and Organizational Development in a rapidly growing company and culture of merchant innovation.  Colleen joined Litle & Co. from Sonus Networks, Inc., where she was Vice President, Human Resources and where she created the international structure and foundation of key functions including Compensation, Employee Relations, HRIS, and Organizational Management.  Prior to Sonus Networks, Colleen was a Senior Director, Human Resources at OrderTrust, Inc., an order management software company.   Colleen also held Human Resources leadership roles with Intel Corporation and Thinking Machines Corporation before joining OrderTrust.    Colleen began her career at Wang Laboratories, where she rose through a succession of Human Resources positions ending with a Human Resources Consultant leadership role.  

 

David Kamins :: Chief Security Officer ::

David Kamins brings more than 20 years of innovative computer engineering and operational management expertise to Litle & Co., with a special talent for building large-scale data processing services and bringing them online quickly, reliably, and securely.  As Chief Security Officer, Dave is responsible for all security-related activities in the company.  Prior to becoming CSO, Dave was the founding CTO at Litle, insuring security was built-in from the ground up.  Prior to Litle, Dave was Senior Vice President of Online Operations at MarketMax (acquired by SAS) providing large-scale secure B2B collaborative retail planning solutions used by Amazon, Staples, Lowe’s, The Sports Authority, and Williams-Sonoma.  Before joining MarketMax, Dave held the position of Vice President of Online Services at SightPath (acquired by Cisco), bringing to market the world's first intelligent Internet appliance for customized rights-protected B2B video inter-networking.  Prior to joining SightPath, Dave was CTO at FasTV, the Internet’s first video search engine.  This product allowed users to browse and play clips from thousands of hours of archived video content and was used by Roadrunner, Bresnan Communications, CSPAN, The Weather Channel and the American Film Institute.  In the 1980s Dave held a variety of computer engineering and management positions where he designed and implemented interactive, three-dimensional scientific visualization systems for secure financial, medical, chemical, meteorological and aerospace applications.  Dave received a BS in Computer Science from Brown University and taught Computer Graphics in the Graduate School of Engineering at Boston University.

 

Thomas Murphy :: Vice President, Sales ::

Tom Murphy brings more than 20 years of business development and technology sales expertise to his leadership role at Litle & Co.   Tom is responsible for managing and executing Litle & Co.’s sales strategy, driving incremental multi-million dollar revenue streams annually.  Prior to joining Litle, Tom was Vice President of Business Development for the BuyDomains division of NameMedia, where he set and led sales strategy, planning and business development.  He previously was Director of Sales for Yankee Group’s WiFi and International Emerging Markets practice.  Tom spent several years at Lycos as Vice President of Business Development, where he designed and implemented the Internet company’s first co-branded revenue sites, negotiated traffic deals with Microsoft and Netscape, and was a member of the team that closed on Lycos’ largest revenue deal.   Tom began his career as a database software engineer.  Tom received a BS in Computer Science from Boston University and holds an MBA from Northeastern University.

 

Jason Pavona :: Executive Vice President, Sales & Marketing ::

Jason brings more than 15 years of product development, direct marketing, sales and entrepreneurial experience to Litle & Co.  Jason leads Litle’s Sales & Marketing strategy, which includes business development and sales; product strategy and development; brand awareness marketing and communications; and, partner communities and initiatives.  Before joining Litle, Jason served as a Partner of Enflect, LLC which developed several product companies in the payment, loyalty, financial services and software industries.  Prior to Enflect, Jason developed Wallaware, Inc., a wireless router company, where he drove the company’s first U.S and International sales, raised several rounds of private equity capital and opened operations in the US and internationally.  Before Wallaware, Jason was Director of Wireless and Personalization at Terra Lycos, a top three visited Internet destination.  At Terra Lycos he created some of the first wireless portal solutions under the brand Lycos Anywhere® in 30 countries.   He also managed Terra Lycos’s Network Personalization products, including MyLycos®, the award winning personalization destination with 20 million registered users. Before Terra Lycos, Jason was instrumental in building INPHO, Inc. (including domania.com, which today is part of IAC’s LendingTree) a pioneer in the Internet real estate space.  Jason received a BS in Finance and Entrepreneurial Studies from Babson College.


Andrew Sutherland :: Vice President, Finance & Administration ::

Andrew is responsible for the company’s Finance, General Administration, Legal and Risk functions.  Andrew has more than a decade of experience in the fields of Financial Administration, Venture Capital and M&A. Prior to joining Litle & Co., Andrew was Vice President of Finance & Administration for Scali, Inc., a Norwegian Linux clustering software company.   Prior to Scali, Andrew was Vice President of Finance & Administration at MoreMagic Holdings Inc, a start-up wireless payment company—where he raised $9 million in second-round financing.   Andrew has also held senior financial positions with Genuity, a tier one internet service provider (ISP), and TransNational Group, an affinity marketing company. Andrew holds a BS in Business Administration from the University of Massachusetts and an MS in International Accounting and Finance from the London School of Economics.

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